FAQ's

Legal and Contractual Information

Q.   Is MooV registered for On Demand Booking Service (ODBS)

A.   Yes we are registered with Department of Transport. Our authorisation number is 1000985


Q.   Do you have an Australian Business Number (ABN)

A.   Yes our ABN is 25 324 500 857


Q.   Are you Registered with Australian Securities & Investments Commission (ASIC)

A.  Yes we are registered. MooV Technologies. dated 30th January 2019

 

Q.   Do you have a Privacy Policy

A.   Yes we do have Privacy Policies that cover data submissions from this website and a Policy that also protects all information entered in the Driver and Rider Applications. 

These can be located with the following Link. Privacy Policy 




Driver Information

Q.   What makes MooV any different to other Rideshare operations.

A.   We are all Australian, developed by Australians for Australians. We were started by drivers who have done the hard yards and know what goes on, and what the common problems are.


Q.   What benefits does MooV offer people.

A.   We will have selected drivers, better rates and a Membership style benefit for the rider that in turn will create loyalty and in turn will bring better income for drivers.


Q.   What makes us different.

A.   Our initial business model being rolled out, and future innovative ideas will make us very different.

       Riders will have the option to pay a small membership fee which will unlock 20% discount for an unlimited number of rides over a 30 day period. This will not affect the Drivers earnings


Q.   Will a driver still need to register for ODBS

A.   Not if they are only completing work dispatched to them, They will fall under MooV.  If they are performing private work, YES they will need their own individual ODBS


Q.   Will you saturate the market with Drivers.

A.   No we will try to cap the number of drivers. But be aware that drivers do not work all at the same time. We must have sufficient to cover demand. If we are failing to fulfill requests it is evident that we need more drivers and will introduce a few more as required.


Q.   What are the rates going to be like.

A.   We will NOT be matching competitors prices. We will be slightly higher but the membership discount is beneficial financially to the rider and importantly the driver.



Stay tuned more to come............ 

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